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Monday.com: Daily Tasks

Each week, our team splits several “extra” responsibilities among all of us.

What are the Daily Tasks?

  • Deadletters: Filings in error that never made it to their destination
  • Pending report: Filings in error that never delivered to the court
  • Warrant review: Carroll County criminal warrants to be queued for the clerk
  • Chat logging: Logging chat reasons by customer type
  • Sending the transcript report to Sheila Studdard: A once weekly report sent to Fayette County
  • Daily support volume tracking: A daily count of chats, emails, and phone calls.

Where do we find the Daily Tasks?

  • Open Monday.com and choose PeachCourt Concierge from the workspace dropdown.
  • Click Daily Tasks from the right side menu.
  • Expand this week’s group

How do we mark a Daily Task as done?

    • Click on the status of “Not Started” and change to “Done”.

 

Need something specific?

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The material published on this website is intended for educational purposes only. © 2016 GreenCourt Legal Technologies, LLC