Sometimes we may not recall some information a customer provided to us during a phone call. Well, no worries! All calls are recorded and you can always go back for another listen to find details you missed or can’t remember. Here’s how…
- Log into your Yodel account here.
- Click Call Log from the right menu.
- Using the search and filter options, locate the phone call you wish to listen to.
- Click the information icon next to the phone call.
- Click the download button next to the recording in the pop up.
- Listen to the call downloaded