Sometimes we may not recall some information a customer provided to us during a phone call. Well, no worries! All calls are recorded and you can always go back for another listen to find details you missed or can’t remember. Here’s how…
- Go to the #peachcourt_one-call-away channel in Slack.
- Locate the “Answered” section that correlates to your phone conversation.
- Click the link provided next to “Call Recording:”.
- A website tab will open where you can listen, pause, or download the recording.