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A document I need is not visible. What do I do?

  • Peach Knowledge
  • Court Portal
  • A document I need is not visible. What do I do?

Uh oh! Missing a document? No worries—we’ve got a little magic up our sleeves! ✨

PeachCourt has a handy feature that automagically requests missing documents when you access a case!

Here’s what to do:

  1. Give it a moment! Once you’ve accessed the case, PeachCourt automatically sends a request for any missing documents.
  2. Refresh and check again. Wait a couple of minutes, then refresh the page or revisit the case to see if your document has appeared.
  3. Still missing? Take a peek at our PeachCourt Family Map to see if we have document access for that court. Simply hover over the county to view the details.
  4. Need a helping hand? If we have document access for that court but your document still isn’t showing, send us a message through our chat box. Our Support Team will be happy to take a look and see if we can track it down!

Sometimes a little patience does the trick. Other times, that’s where we come in! 🍑

We have the magic touch! ✨

 

Last Updated: 2 weeks ago in Court Portal
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