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Diagnostics – Add New Case

When there is no case management system integration with a court, we have to manually enter non-PeachCourt eFiled cases upon request. This is typical for Gordon, Houston, and Muscogee State.

When there is a partial system integration with the court, we have to manually import non-PeachCourt eFiled cases upon request. This is typical for Forsyth and Muscogee Superior.

How do we add a missing portal court non-integrated court case?

  1. Click Support > Add New Case
  2. Enter the county and court
  3. Choose civil or criminal
  4. Enter the required case details and Save.

 

How do we add a missing portal court partially-integrated court case?
  1. Click Support > Add Odyssey case
  2. Choose the “Other Odyssey Courts” tab for Muscogee Superior.
  3. Choose “Forsyth Courts’ tab for a Forsyth case.
  4. Enter the case number and click Import
  5. Read the output information. It will tell you if the import was successful.

 

 

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The material published on this website is intended for educational purposes only. © 2016 GreenCourt Legal Technologies, LLC