When you are entered in a chat, Chatlio commands in Slack give us an easy way to perform certain tasks and provide us with helpful information as we help our customer. Simply type the command into Slack to perform the action.
The most commonly used commands are:
/chatlio info – Provides user information again mid-chat to view the URL they moved to as they move around the site.
/chatlio email (email address) – Sends a transcript of the chat to the email you enter.
/chatlio reply (trigger word) – Sends pre-saved reply
/chatlio end – End the chat and archive the transcript automatically.